I am using mozilla firefox version 16.0.2, which I think is the latest version. My website ([www.accupresh.com](http://www.accupresh.com)) looks perfect when I check it there. Can it be that an earlier version of firefox would look differently? And is there a way for me to check it? (Because my client sent me screenshots from his browser, also mozilla firefox, and it looks messed up there.)
How much earlier?
Which version and OS is your client viewing? Screenshot? Your question is equivalent to "my page is broken, what's wrong?"
You tell me: How long is a string? How high is up?
Firefox rendering hasn't changed much since about v.3. The recent spate of revisions deal mostly with new capabilities in response to css3 and html5 progress, and security/bug fixes.
Thanks for the quick
Thanks for the quick response, gary. My question was really weather or not different versions of firefox could look differently. (like in IE)- although I didnt think so. I am just wondering where to start figuring out how to solve this... (being that whichever browser I check on, the site seems good...)The client is not using a mobile device. Any suggestions?
Take your client by the hand
Your client may be describing things poorly, at least from a technical standpoint. Have him do the following:
- Open the page and then do ctl-shift-r to do a hard cache clear. If it's a cache issue, that should fix things. If not, continue.
- Have him click "Help", "About Firefox", and read you the exact version number.
- What OS and version (if you can get it), Mac, Win, or Linux.
- Have him make a screenshot, alt-print screen or alt-PrtSc in Win and Linux, and whatever it is in Mac.
- Send it to you.
Getting good information from the client can be like pulling hen's teeth. It's best if you can sit at the client's computer yourself, but it's not always possible. The presumption is that if your testing on a reasonable number of browsers and versions checks OK, then there is something odd at the client's. Finding what the oddity is may be difficult.
//edit: My version is 17.0.1 ~g